Excellent customer service.
Reviews for Five Star Ford North Richland Hills · page 47
Last updated: October 15, 2026
Go see Lewis. He is fantastic. It is EASILY the best experience I've ever had when buying a car. It was quick, efficient and direct. I can’t recommend these guys enough, specifically Lewis.
Our sales rep., Carlos, was amazing along with everyone who assisted us with getting the vehicle.
Great service, kept me informed at all times, everyone extremely polite and there was a short waiting period. Highly recommend.
I stayed in a vehicle I hated because I dreaded the car buying experience more. Marissa & 5 Star Ford made this the most enjoyable car buying experience ever! My only regret is not doing it sooner.
My service visit was excellent! Most certainly my go to dealer in the future!
Service was great and I was kept well informed throughout the process! Edit: I've come back 3 times now and each time the service has been phenomenal!
The dealership had the vehicle ready and all the paperwork was in order. It’s was a quick and excellent experience. We were in and out in less than 2 hours. Preston was a great help and kept the process moving along. I will buy from this dealership in the future.
They are a great car dealer, they took care of my warranty needs and got me into a very nice loaner! I got my truck back, detailed, full of gas, and a since of being treated like a human, not a number.
We drove past the Ford Dealership 2 miles from our hometown to go to 5 Star Ford in North Richland Hills. The main reason was their big inventory of the vehicles I wanted. Their website was GREAT. I researched and narrowed down my search to one particular vehicle. About 30 minutes before arriving I called to confirm the car I wanted was there. Cris Lomas answered our call. By the time we got there he had the one I wanted washed and ready to test drive. Two hours later, I drove off in my car! Cris and Justin at 5 Star Ford CARED that I got the vehicle I wanted! I love my Ford Bronco and will be back to buy in future as well as refer everyone I know to them. From the website to Cris throughout the process it was wonderful! We HIGHLY recommend them!