Reviews for Five Star Ford North Richland Hills · page 16

Give Juan a raise! He's a great salesman, we fully trusted him, because he sold us my husband's car a few years ago and really listened to what we needed and were looking for in our next vehicle. A few weeks ago, he got me my dream car! I never thought I'd walk out of the dealership with my Ford Bronco this soon! Thanks Juan!! 😊

Have leased my last few cars through Five Star and Marisa is always great to work with and makes the whole process very easy, from looking at my current lease and going through all of the options on what to lease next. The finance dept is also great to work with and helps the whole process go smoothly. Always great service and highly recommend them!

Kyron Christopher was my service advisor when my low tire pressure light came on. He has a fantastic attitude and kept me informed throughout the time my vehicle was in the shop.

This was the first dealership I have been to that was not pushy and allowed me to take my time in making a decision on my next F150. Ollie seemed to know everything about the F150s and all the bells and whistles that came in the various models. It took me 6 months to make a decision but throughout that period I was not being nagged by anyone and I appreciate that. In the end the F150 Limited won. I am a happy camper.

No surprise. Every staff member was very professional and helpful. Such a Top Notch group and a great asset and representation of NRH 5 Star Ford. Thank you again.

I cannot say enough great things about my experience with this dealership, especially working with Jordan! From the very beginning, Jordan went above and beyond to make the entire car-buying process enjoyable, easy, and completely stress-free. Before I even arrived, Jordan took the time to send me a personalized video of the vehicle I was interested in. That small personal touch made a huge difference and immediately showed me that he genuinely cared about helping me find the right vehicle, not just making a sale. When I arrived at the dealership, everything was already prepared and ready to go. There was no unnecessary waiting around or feeling like I was being passed from person to person. Jordan made the entire process smooth, straightforward, and enjoyable from start to finish. It is rare to come across someone in car sales who is this attentive, personable, and professional. Jordan truly made me feel like a valued customer, and I never once felt pressured. He made what can often be a stressful experience into one that I actually enjoyed. If you are looking for a vehicle, I highly recommend asking for Jordan. He is an absolute asset to the dealership, and I would definitely work with him again in the future! Thank you, Jordan, for making the entire experience such a great one!

I didn’t fully know what I was doing but my sales rep and finance rep helped me every step of the way. The experience was positive and I am glad I purchased here.

Five Star Ford offers great service and is always going up and beyond for me and my family. Eddie is the best salesman and makes you feel comfortable during the process of purchasing a new vehicle. Thank you!

Coming from a customer who is a devoted fan of GMC and Chevrolet, our overall experience was outstanding considering this was our first ever Ford purchase. First, Miss Kimberly of 5 Star Ford did an excellent job — she is the best. Because of our experience with her, we are now thinking about buying a Ford vehicle in the future instead of a GMC. She is the best!