Reviews for Five Star Ford North Richland Hills · page 30

I had Joe, Jason, and Mike help me out with my new purchase. They took great care of me, from getting the vechile I needed to getting through with finance. Couldn’t ask for a better shopping experience.

I had an excellent experience at 5 Star Ford NRH on August 13, working with Ron Baron, Ford Master Certified Service Advisor, for an oil change and scheduled maintenance on my 2025 Ford F-150 PowerBoost King Ranch. Ron provided outstanding customer service from start to finish. My wait time was minimal, all of the scheduled maintenance was completed, and everything was covered under my Ford maintenance plan. They even washed my truck before I left—an appreciated extra touch! I was especially impressed with Ron’s knowledge of my F-150 and the way he explained everything clearly and professionally. It’s obvious that he takes pride in taking care of his customers and knows his vehicles inside and out. I will definitely continue taking my F-150 to Ron Baron and 5 Star Ford NRH for future service. Highly recommended!

Mike in (Finance) Carlos in (Sales) are Awesome People! .Carlos found the exact year make and model I was looking for and very helpful,knowledgeable. .Mike explained to us everything down to the dime, Last paper work was a breeze, we felt bad because it was late but they treated us with care and respect very professional. Five stars! for -Five Star FORD,NRH- in my book!

Every one at 5 stat ford were very nice

Marissa Thompson was a great salesperson and very informative about the Bronco we bought. We had bought two cars from her before and have had all our automotive work done at Five Star Ford, wouldn’t buy any where else. Everyone is always courteous and helpful!

Had a great experience at this dealership! Oscar and Sergio were both extremely helpful, professional, and made the entire car-buying process smooth and easy. They answered all my questions, were straightforward throughout the whole process, and made sure I was taken care of from start to finish. Definitely recommend asking for Oscar or Sergio if you’re looking for a vehicle. Great service! ⭐️⭐️⭐️⭐️⭐️

It was a great experience overall. The whole team made us feel very welcome, and the buying process was seamless.

From the purchase to the sale this was the best experience I could’ve asked for. I waited weeks before giving my review to see if the service in any interaction I had would change and it never did. Everyone is kind, knowledgeable and profession.

Coming into the dealership versus continuing online was the best decision we could have made. Brieanna was professional and personable with helping us find a new vehicle suited for our family in every way. Tut made the actual finance end of it a fun experience and fair.

Beyond professional and extremely accommodating. And Gracie’s customer service was incredible. First class!